Title III Public Accommodations
Title III Technical Assistance Manual | Supplement
An 83-page manual that explains in lay terms what businesses and non-profit agencies must do to ensure access to their goods, services, and facilities. Many examples are provided for practical guidance. (1993)
Reaching Out to Customers with Disabilities
This online course explains how the ADA applies to businesses in ten short lessons. Putting these lessons into practice will allow you to comply with the ADA and welcome a whole new group of customers to purchase your goods, products, and services. (2005)
ADA Guide for Small Businesses | PDF
This 15-page illustrated guide presents an overview of some basic ADA requirements for small businesses that provide goods and services to the public. It provides guidance on how to make their services accessible and how tax credits and deductions may be used to offset specific costs. (2007)
ADA Business Connection: Expanding Your Market
Short publications that present information on the ADA and customers with disabilities
Maintaining Accessible Features in Retail Establishments | PDF (2009)
Maintaining Accessibility in Museums | PDF (2009)
Accessible Information Exchange: Meeting on a Level Playing Field | PDF (2009)
Accessibility Benefits Older Adult Customers | PDF (2006)
Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities |PDF (2006)
Building a Diverse Customer Base | PDF (2006)
Tax Incentives for Business | PDF (2005)
Gathering Input from Customers with Disabilities | PDF(2007)ADA Business Briefs
Short publications explaining specific ADA issues that are designed to be easily printed and distributed to employees.
Communicating with People Who are Deaf or Hard of Hearing in Hospital Settings | PDF(2003)
Communicating with Guests Who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging | PDF (2003)
Assistance at Gas Stations | PDF (2002)
Restriping Parking Lots | PDF (2001)
Americans with Disabilities Act Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision | PDF A 12-page publication explaining what hotels, motels, and other places of transient lodging can do to accommodate guests who are blind or have low vision. (2001)
An 83-page manual that explains in lay terms what businesses and non-profit agencies must do to ensure access to their goods, services, and facilities. Many examples are provided for practical guidance. (1993)
Reaching Out to Customers with Disabilities
This online course explains how the ADA applies to businesses in ten short lessons. Putting these lessons into practice will allow you to comply with the ADA and welcome a whole new group of customers to purchase your goods, products, and services. (2005)
ADA Guide for Small Businesses | PDF
This 15-page illustrated guide presents an overview of some basic ADA requirements for small businesses that provide goods and services to the public. It provides guidance on how to make their services accessible and how tax credits and deductions may be used to offset specific costs. (2007)
ADA Business Connection: Expanding Your Market
Short publications that present information on the ADA and customers with disabilities
Maintaining Accessible Features in Retail Establishments | PDF (2009)
Maintaining Accessibility in Museums | PDF (2009)
Accessible Information Exchange: Meeting on a Level Playing Field | PDF (2009)
Accessibility Benefits Older Adult Customers | PDF (2006)
Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities |PDF (2006)
Building a Diverse Customer Base | PDF (2006)
Tax Incentives for Business | PDF (2005)
Gathering Input from Customers with Disabilities | PDF(2007)ADA Business Briefs
Short publications explaining specific ADA issues that are designed to be easily printed and distributed to employees.
Communicating with People Who are Deaf or Hard of Hearing in Hospital Settings | PDF(2003)
Communicating with Guests Who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging | PDF (2003)
Assistance at Gas Stations | PDF (2002)
Restriping Parking Lots | PDF (2001)
Americans with Disabilities Act Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision | PDF A 12-page publication explaining what hotels, motels, and other places of transient lodging can do to accommodate guests who are blind or have low vision. (2001)